ダイソンを買ったら即登録!


ダイソン製品を購入したなら、早速、ダイソン公式サイトにアクセスし、
購入した製品を登録しましょう。


この登録が、保証書代わりになるためです。


今回は登録について見てみたいと思います。



目次
  1. 製品の登録って?
    1. 登録の仕方
    2. 登録は電話でも受け付けている
    3. メーカー保証期間は製品によって違う
    4. メーカー保証 とは別に 返金保証 もある



製品の登録って?


購入した製品のシリアル番号を、購入してから30日以内に登録することで、
2年間のメーカー保証をしてもらえます。


逆をいえば、登録しないと保証してもらえないということですね。


つまり、購入した際に保証書がついてくるわけではないということですねえ。


30日以内に登録していなかった場合、
万が一不具合があってもダイソン社としては知りません、
と突っぱねられてしまいます。


購入したらすぐに登録しましょう!



登録の仕方


ダイソン公式ストア」にアクセスして、
最上部の黒いメニュー欄から、サポート –> 製品の保証登録 をクリックするとページが変わりますので、
「メールアドレス」、「パスワード(好きな番号)」、「氏名」、「製品製造番号(シリアルナンバー)」と「購入日」入力し、
「登録」をボタンを押してください。



how_to_regist
出典: dyson 公式オンラインストア


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how_to_regist
出典: dyson 公式オンラインストア


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how_to_regist
出典: dyson 公式オンラインストア



または…



ダイソン公式サイトのトップページに行き、「製品の保証登録」から登録画面に移ることもできます。


「dyson」と書かれたロゴをクリックすれば、トップページに遷移できます。

arrow
出典: dyson 公式オンラインストア


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以下のサムネイル中の「製品の保証登録」から登録画面に移ることができます。

arrow
出典: dyson 公式オンラインストア


arrow


how_to_regist
出典: dyson 公式オンラインストア


「メールアドレス」、「パスワード(好きな番号)」、「氏名」、「製品製造番号(シリアルナンバー)」と「購入日」入力し、最後に「登録」ボタンを押します。


パスワードは、入力する段階で好きな番号(アルファベットと数字を組み合わせた6文字以上)をその場で適当に決めてください。何か決まった番号が、他に存在するわけではありません。


決めた番号は、失念防止のためどこかにメモしておいてください。


シリアル番号は、「XXX_JP_XXXXXXXX」というように「アンダースコア( _ )」に「JP」が挟まれた構成の番号になっています。


その羅列が、製品本体のどこかに必ずあるので見つけてください。


これで、登録ができるはずです。



登録は電話でも受け付けている


ネットでの登録が煩わしいという方は、電話で登録を行ってみてください。


以下の番号に掛けたら、自動アナウンスに従って、登録を行ってください。



詳しくは、「公式オンラインストア – オンラインサポート」もご覧ください。



メーカー保証期間は製品によって違う


加湿器照明機器は、5年間の保証、
それ以外の掃除機空気清浄機等の製品は2年間の保証になります。

いずれも、購入してから30日以内に登録を行わないと、
保証は無効になってしまうので登録は忘れずにしましょう。



メーカー保証 とは別に 返金保証 もある


前述の2または5年間のメーカー保証とは別に、
購入してから30日以内であれば、
万が一故障した場合に返金までしてもらえます。


試しに購入し、使用して壊れてしまったとしても、
お客様都合という形でも代金が戻って来くるのは安心できますよね。


以下は参考までに、ダイソン販売規約の、返品についての箇所の抜粋です。


10. お客様都合によるキャンセル、または返品について


お客様都合にてご注文をキャンセルされる場合は、返品扱いとなります。
詳しくは以下をご覧ください。


10.1 お客様は、商品受領日から30日以内にご連絡いただいた場合にのみ、
売買契約を取り消し、商品を返却の上、商品代金の返金を受ける(以下「返品」という)ことができます。
本規約は、お客様の有する法的権利に影響を与えるものではありません。


  • 商品受領日から30日を経過した場合は、返品をお受けいたしかねます。
  • 返品の際は取扱説明書を参照し、製品本体、付属品および保証書を含めた一式、並びにプレゼント品についてもご返送ください。
    返品された製品一式やプレゼント品に不足がある場合は返品を承ることができません。
  • 返送の際に商品の破損等が生じますと、返品をお受けできない場合がございます。
    商品のお取り扱いにはご注意ください。
出典: dyson 公式オンラインストア – 販売規約


販売規約について詳しく知りたい方は「公式オンラインストア – 販売規約」もご覧ください。


規約に目を通した限り、未使用でなくても返品できるようです。
製品を明らかに人為的な破損をさせない限り返品に応じてもらえると思います。


ダイソン製品はブランドだけあって高価なので、
「買って損した」とならないためにも知っておいて損はないですよ。





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